ROK referenced in the RMIS PANORAMA Edition 2022
ROK Solution is referenced in the “RMIS PANORAMA Risk Management Information Systems” Edition 2022
ROK Solution is referenced in the “RMIS PANORAMA Risk Management Information Systems” Edition 2022
Rok presented on November 24, 2020 in collaboration with the company artimis the elis experience feedback on its use of rok for the automated management of its sap access rights as part of the rex usf 2020 digital immersion.
Why are BPM tools having a hard time on the markets when they should be praised for anticipating change, promoting evolution, containing risks and transmitting knowledge? Business Process optimization and Management tools are not properly operated in times of growth, and thus cannot properly function in times of austerity Like a pendulum, companies oscillate, according to changing economic situations, between innovation and rationalization. We do not see many optimization projects being carried out in times of prosperity, when these would be very useful in more dire times. It is even rarer to see investments in this type of tools in times of crisis, due to lack of time, resources, or because its implementation would be too complex and time-consuming. Entrepreneurs share responsibility in this situation, but we should acknowledge in all fairness, that publishers have yet to offer truly efficient, evident solutions. Existing solutions are too complex, designed for experts and fail to satisfy company operatives. BPM tools all participate, in their way, in organization formalization, modeling, optimization, motorization, feedback enrichment… However, they all suffer from over-specialization, as well as overly complex integration, configuration, and maintenance. Designed by experts for experts, with feedback from experts or at least specialized consultants, these solutions fail to reach actual employees, and their “top-down” approach, for lack of simplicity and flexibility, can only be operated by a handful of top specialists. They remain dogmatically cooped up in IS or quality services acting like sanctuaries, and follow company mutations instead of anticipating or supporting them. Today, employees and operatives need simpler tools, which allow them to gain back control over organization structures and risks, while using and capitalizing collaborator knowledge. It is high time we reconciled top white collars with other employees, but also Information Systems with the people operating them, by providing simpler, task-oriented, transversal tools that can be easily set up and used by everyone, giving managers new control over their department’s organization. Current models need to be redesigned. Organization structures need to be described and normalized simply, without needing to overwrite existing capitalized knowledge, even if it exists on multiple, seemingly incompatible platforms. Structures need to be accessible to everyone, for information and operation. A three-way solution: redefining IS management rules, associating risks and projects, federating staff and promoting task synergy throughout the company Information needs to be transmitted and shared naturally and effortlessly, which implies completely redefining old management paradigms that waste precious time by focusing on individual and group rights managements. Common sense dictates that this task should follow organic and systematic company rules. Risk must be a constant considered alongside an evolving organization structure, and we should have tools allowing to manage and contain them at all times. Finally, in order to exist and be sustained, organization management tools must not be isolated. They should communicate with the IS or HR services, support document and content management, and be used by all relevant services. The broader their reach, the better their performance, reactivity and efficiency. Conclusion BPM tools do have a promising future, provided they undergo a triple revolution. Once only for experts, they must become collaborative, contributive, even social, and should be manageable by operative staff, so that the added value coming from specialist and consultant knowledge may become the (high value) tip of the iceberg, instead of the submerged part, like it is today. Content integrity and control must not be handled by the IS, but rather supported by risk analysis, which must be integrated to the solution. Conserving their inherent specific expertise, these tools must be able to capitalize and distribute knowledge from and to everyone involved. When this revolution finally unfolds, assisted organization optimization will finally become the norm, whatever the economic situation may be. Such tools will allow to anticipate and support change, while managing subsequent risks, and making best practices available. They will finally gain popularity and spread to many sectors. They will be praised for their efficiency, their usefulness, and their obvious, immediate Return On Investment. This is about concept, technology, and models.
In today’s tense economic climate, IT industry professionals are looking for new organizational models allowing them to rapidly develop market shares and deepen their competitive edge. In this context, many approaches coexist with various positions, among which we can count direct sales, indirect, and mixed models. In this document, differences between each model will be explained, and we will see how a 100% indirect approach can lead to high value creation. The direct approach, traditionally used by leading publishers on the market, consists in integrally carrying out a project without the services of a consulting firm or integrator. This approach is very widespread on the other side of the Atlantic and less present in Europe. One can note it hardly fits strategies of smaller and medium-sized publishers, who do not have the necessary financial resources or “moral guarantee” of bigger publishing groups. Moreover, in times of crisis, this approach appears more limited, particularly for projects where specific business impact is at the heart of company challenges. The direct approach fits “transversal” technology better, since those require little to no configuration or added value. Installation and support can then be taken care of by in-house teams. The mixed approach consists in combining direct and indirect sale strategies throughout partner networks. Generally, we can observe that greater accounting projects are traditionally carried out by publishers, and that mid-market and SME projects are handled by indirect networks. Most of the time, medium sized publishers choose this approach, willing to complement their own teams with technical and commercial partners who allow them to access new opportunities on mid-market segments. What makes this approach difficult is the frontier between direct and indirect approaches, as well as managing a partner network that only handles parts of the projects (oftentimes the most time-consuming and least profitable aspects). In order for this approach to work, solid network incentive policies need to be established. The “pure player” approach is a 100% indirect strategy. Publishers focus on their own tasks: publishing software. Commercial development is handled by a partner network consisting of integrators, consulting firms and others. This strategy allows the network to generate high added value for their clients. This approach is particularly fitting for publishers who wish to provide solutions integrating business and organization specificities for each potential client company. The business and task-specific side of the project is then provided by partners thanks to the publisher’s platform, in order to deploy custom-made applications. Thanks to this model, relations between publisher and partners go beyond simple marketing partnerships, and lead to long-term industrial collaboration. An important aspect to consider is selecting partners very carefully. Partnership quality, more than quantity, is a crucial strategic element of this approach. Let us not forget that partners need to be supported and accompanied overtime, through formation, meetings, and network management. Investing time and resources to establish successful partnerships and letting partner sales managers get to know your solution is fundamental. Considering these three sales models, we can notice that many publishers tend to focus on the publishing side of their business, rather than service. Undoubtedly, this approach should soon garner popularity and integrators deliver high added value, which can be explained by the evolution of company demand, with clients expecting solutions to be more and more polished and adapted to their specific business challenges. Olivier BOURROUILH, ROK Solution CEO
Editor OP SERV announces a successful first fundraiser campaign with seven Business Angels. This announce is a strong signal on the market and confirms how relevant OP SERV’s position is. Beyond this fundraiser’s financial support, business angels will also play an important active role in OP SERV’s strategy, organization, and development. Soon, OP SERV will present their new development programs as well as their product and market orientation strategies. Presenting new investors: Fausto GEROMEL Project management expert, he has acquired more than 20 years’ worth of experience in the telecommunication and network sector. Most notably, he has worked as Technical Director for MEDIASERV, ERENIS and THALES CGA, and National Network Engineering Director for BOUYGUES TELECOM. Fausto Geromel, X-Telecom, is also chairman of ATENA Forum’s FTTH workshop. Olivier ROZENKRANC Founder of the Business Process Partner, an IT expertise company (organization, development methods, quality, technology expertise), Olivier Rozenkranc is an expert renowned on the market for his ability to design and develop software solutions with high added value. He stood out in many structures like Business Objects, where he worked as Development Manager for the Database department. Olivier VAYSSE Olivier VAYSSE is an unmissable actor of the software industry. His reputation on the market comes from many successful business endeavors. Olivier Vaysse boasts a solid ability to commercialize solutions with high added value. He worked as Commercial Director for France and West Switzerland at IDS Scheer, Chief Executive for WebEx France, Commercial Manager for France and Belgium at GENESYS Telecommunications, as well as Bank and Insurance Market Manager for Business Objects. Xavier LEVEUGLE French Political Science and Administration School Sciences-Po graduate, specialist in finance, management control and auditing, Xavier Leveugle has fulfilled various roles in France and abroad for leading groups. Before joining LORET group as Finance Manager, he was Finance Manager for French Electricity Company EDF’s Mexican subsidiary, Accounting manager for Frantour (French Railway company SNCF) as well as Group Financing Consultant for Oil group ELF. Jean-Christophe LORRAIN J.-C. Lorrain currently works as Quality Manager for Air France, where he is in charge of managing French market activity processes, innovation, and risk prevention. He is a Client Relation Management expert, and possesses extensive knowledge of tourism and aerial transportation markets. Alain PORTMANN French Naval Academy graduate in engineering, Alain Portmann possesses solid skills and experience in vocational repositioning and managerial coaching in industry and services. He has worked in many responsibility positions in leading structures, such as Dirigeants & Partenaires (Simplified Stock Company), Garon Bonvalot, Lapeyre MDE, Ciba Geigy and MATRA. Pierre SCHICK MBA Paris and ESCP Business School graduate, Pierre SCHICK is a consulting and internal management expert. He has managed operational activities in numerous sectors including Sales, Quality and Purchasing management. He took part in the creation of French Electricity group EDF’s auditing department, after working as Internal Auditing Director for Unisor, and Mission Manager for Bull. He has published numerous books on internal auditing, with French publishers Dunod and Éditions d’organisation. He has been teaching Master’s degree auditing, organization and corporate decision-making for more than 20 years at Business Administration Institutes in Aix-en-Provence, Bordeaux and Paris, as well as several other institutes abroad.
ROK’s platform aims to allow franchise network leaders to share good practices that set them apart, use business references, optimize performances and monitor franchisees’ activities. ROK Solution, publisher of a Collaborative Intelligence solution, presents a cutting-edge platform that allows to generate franchise-related practices, manage networks efficiently, monitor franchisees’ activities, and optimize their formation. Franchisors and franchisees alike can then use a single interface to perform and collaborate more efficiently. ROK’s platform aims to allow franchise network leaders to share good practices that set them apart, use business references, optimize performances and monitor franchisees’ activities. In order to make this structure work, information and business know-how need to be combined, structured, organized, and shared efficiently. ROK’s platform has been designed to meet this very type of requirement. By putting franchisee activities back at the heart of its strategy, ROK allows franchisors to optimize their network in real time. The platform’s organic and systematic approach, with patented algorithms, allows franchise professionals to navigate various departments and hubs in their activity sector. The tools available for network leaders allow them to collaborate and communicate, easily and transparently, with anyone in their franchise network. ROK helps generate the synergies required to carry out franchise network projects. In short, ROK Solution allows companies to: Optimize franchisor-franchisee relations Work and exchange in real time, on a common platform Share and capitalize on franchise deals (know-how, methods, communication, marketing) Provided dedicated hubs for each partner Boost network performance It is crucial for franchisors to transmit know-how and capitalized methods in order to support franchisees successfully. Using Knowledge Management tools and collaborative platform is a fundamental aspect of this process. ROK’s solution allows to access all the necessary tools to put franchisees in constant contact with network leaders, who will in turn be able to monitor and inform them in real time.
ROK Solution, publisher of a collaborative intelligence solution that helps structure and share company know-how efficiently, announces ROK version 3. Far from stopping there, ROK presents their ROK Store, which will allow companies to access business reference sheets relevant to their sector, and integrate them in real time. ROK 3.0 combined with the ROK store makes the cornerstone of a highly-operational offer, dedicated to performance optimization for companies and their collaborators. A groundbreaking new concept Collaborative intelligence aims to allow company collaborators to pool their knowledge and know-how to carry out projects or optimize their daily workflow. For such a system to work, heterogeneous information and expertise need to be combined, structured, organized, and shared efficiently. Designed for company operatives, ROK’s platform puts end-users back at the heart of their approach and allows to capitalize on immaterial company assets so as to improve performance and flexibility. The platform’s organic and systematic approach, which uses patented algorithms, allows users to navigate various departments and hubs in their company. These tools allow them to collaborate easily and transparently with anyone in their work environment. ROK helps generate the synergies required to carry out company projects. A unique user experience By getting rid of conventional navigation bars and drop-down menus, ROK seeks to redesign management tools. Users are organically immersed in their work environment. ROK’s interface offers a new vision of Human-Machine Interaction. This innovation allows to consider the human side of organization. IS rights management is automated, and document transfers are completely secure, making processes only accessible by the relevant collaborators. Users are instantly recognized by the platform, making it unnecessary to browse contextual menus. All the necessary information comes to the relevant users without them needing to spend a minute looking for it. ROK Store, immediate access to business reference descriptions ROK goes beyond the platform itself and follows through, announcing the ROK Store. ROK Store allows to instantly integrate specific references, as well as business and sectorial know-how, adapt it to specific needs, and deploy it in a structured, operational manner. ROK Store also allows consultants and experts to share knowledge with all platform users, who can in turn access a number of applications, free or paid, in order to structure their own organization. More than a simple database, ROK Store is a true pool of high-potential business knowledge, which can be directly integrated as a ROK app. ROK Store puts an end to operation managers’ nightmares, sparing them the need to start new projects completely from scratch.
American magazine Red Herring has selected ROK Solution out of 1000 international companies for the Red Herring Global Award, which rewards the most promising international technology companies. The famous American magazine has selected the most innovative actors in the High Tech sector, and evaluated them on quantity and quality criteria, such as the level of technology innovation, market size, client references, and financial health.
In front of more than 200 bank and insurance leaders, Global cluster Finance Innovation and Microsoft have awarded Olivier Bourrouilh, ROK Solution CEO with the Microsoft Finance Innovation Award, 1st place. This award is given every year to the most innovative startup companies who develop solutions for finance with Microsoft technology. ROK Solution’s product is a highly relevant offer, which can significantly help generate value for banks, insurance companies, or capital markets (Corporate and Investment Banking). Their unique, forward-thinking solution was developed on the latest Microsoft technology and features high performance and ergonomics. All these elements make this reward very well-deserved. In a highly-regulated market environment, ROK helps ensure system integrity and conformity. ROK Solution integrates risk and conformity management tools into one platform, along with process execution, secure data management and knowledge transmission via a unified collaborative communication system. In the specific context of Solvency II and Basel 3 regulatory frameworks, which have been pushed forward by the economic crisis situation, ROK is the only integrated solution to consider both risks and organization, and offer a response to the issues these texts deal with. Thanks to its easy implementation and installation made possible by Cloud technology, ROK provides a fast operational solution to financial institutions that need to follow these regulations, ensuring immediate ROI. ROK has already received numerous awards and distinctions in France and abroad (France Innovation, Microsoft, Oséo, Red Herring…) In direct continuity with this announcement, we will organize an official presentation and launch event for our platform, on April 12th. More than 120 invited attendees have confirmed their presence, among whom major leaders and decision-makers, who will give speeches during our presentation.
ROK Solution, publisher of a Collaborative Intelligence platform, has been selected to attend the famous French Tech Tour 2012. For ROK, this is a year of innovation and consecration, as success and awards keep piling up: 1st place Microsoft Finance Innovation Award, successful fundraisers, and now tickets for the French Tech Tour 2012! For this event, ROK will benefit from a few advantages: Meeting preparation and coaching with American professionals. Several workshops to get a better picture of how business is done in the United States One-on-one meetings with the most relevant potential partners, among major American and global companies Several networking events organized in the Silicon Valley Olivier BOURROUILH, ROK Solution CEO: “I am delighted to have been selected for this event, among the best IT industry professionals in France. The interest that American businesses have shown for our solution proves our position as innovators on the market and will allow us to shake hands with American giants. This will open the door to new synergies and a great potential for growth.”
